1. Intake
The broker enters the borrower, property and request. The platform asks only for what the selected program needs.
How it works
A file moves through five steps. At every step it is clear who is responsible for what.
2. Program-fit check
The file is compared with the lender’s program guidelines. The result lists what matches and what is open. It is a guide for the broker, not a decision.
3. Alternative path
If a home equity line of credit file does not fit, the platform checks whether a Pathway Equity closed-end second mortgage may fit and lists the added items that program calls for.
4. Human review
A named person at the lender reviews the package and makes the decision. The platform records who decided and the reasons given.
5. Status and next steps
The broker sees the outcome and any next steps in the same place. Notices to the borrower come from the lender.
Software never makes a credit decision. Program availability depends on the lender’s guidelines in effect when the file is reviewed.